Tealeaf – Your Digital Detective
Eliminate Obstacles that Block Successful Conversions or Transactions on your Website & Optimize your Customer Experience Efforts with Greater Speed and Precision
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Tealeaf by Acoustic is a digital customer experience analytics (CXA) solution that goes beyond surface level web analytics, to provide next-level views of the customer experience to deliver actionable insights. These real-time digital experience insights answer specific customer behavior questions, which help prioritize customer experience efforts with more speed and accuracy.
Uncover Behind-the-Scenes Insights and Optimize Customer Experience

Discover Missed Revenue Opportunities

Key Features of Tealeaf:
Struggle detection
Identify customer struggles, quantify impact, and set priorities across web and mobile
Codeless rule engine
Define rules used to analyze data in real-time, giving you insight without writing additional code
Heat & attention maps
Understand user intention with attention maps; optimize design and usability with powerful visual representations of customer experience
Anomaly detection
Swiftly identify failures with an understanding of the top contributing factors
Form field analytics
Understand where each customer is struggling and refine the experience to prevent customer churn
Session search & replay
Identify events that highlight specific customer experiences and see what your customers see on their devices and each action they took
Regulatory compliance
Identify sensitive data and keep it out of the cloud
Data storage
Retain the data you need, in the format you need it, for as long as you need it and easily export as required
Voice of the Customer (VOC) & Offline Integration
Integrate data with call center and support teams, enabling swift resolution and de-escalation of calls
Case Study
Testimonials

A leading global multinational toy retailer proactively eliminates customer struggles and dramatically improves online conversions
Ready to Smoothen your User Experience?
Our expert team can weave Tealeaf CXA into your toolkit,
unlocking its full potential and turbocharging your marketing goals.